dispute transaction

Discussion • 2021/07/30 • by
larrison

I placed a trade with a buyer this morning he just said he’s made a payment with a confirmation for over 2 hours now I’m yet to see the funds , I’m at the bank for help and I’m asking for his transaction ID but he’s not responding what should I do

Comments (18)
Guest
olexjay
5 years ago
@Larrison. In such a situation you shouldn't release the coin to the buyer not until you're able to confirm the payment so that you can be on a safer side, the best thing to do is to asked for the payment proof from the buyer and look deep to be sure its hot a photoshopped picture, then proceed to your mobile banking app to check if the amount has been added, if not kindly contact support live chat by pasting the trade reference number to them and also take a screenshot of your account statement via app and sent to them to look into it and help you.. Its also ideaful you use the automatic trade option on remitano to have your fund in fiat to avoid delay payment and risk
sixtynine69
5 years ago
contact customer care service
rozzatti19
4 years ago
my customer care services are in Vietnam
deking606
4 years ago
please i my transactions is on dispute i alread sent money to the seller but i didnt get nothing on my wallet should i be worried?
radiogang
3 years ago
plea help me something like this happen to me
radiogang
3 years ago
okay
erikalee1223
4 years ago
I haven’t received my money since 4 hrs and yet he’s not ready to release my money and said mark as pard
bigroyal
4 years ago
I’m also having the same issue now, it been over 3hrs now. I haven’t received my fund and it was marked paid.
bigroyal
4 years ago
I’m really worried, it usually takes minutes for me to get it, he didn’t send my money and went ahead and mark the trade as paid, the support are not even responding to my complaint n I can’t even reach the dude, this is really bad
alcantara7
2 years ago
I’m actually dealing with this right now and the support are not doing anything to help
efepleaforte
4 years ago
what should I do now. this guy sent a screenshot of a normal picture not even payment receipt. and now over hours now he's not responding. I still he not received payment.
jafarukelvin
4 years ago
Me too similar issue with me right now
mykelbillyww
4 years ago
I placed a transaction with a buyer since morning over 7hrs now all he send to me a confirmation that he send money and have not yet received funds in my bank over 7hrs now
grantagent
3 years ago
i place a trade this morning of 23,748 and have not received my money over 3hours now

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