This is my first experience using Remitano. I want to buy BTC. At that time 1BTC worth around 45000MYR. At first, I was too afraid to try. But my friends and family give an encouragement to me. So, I gave a try to buy from the P2P exchange that already exist on adds. I follow the guideline that my leader have told me. She was sitting beside me during my first purchase. Finally, I did it. The transfer was successfull. I was really nervous while waiting the seller to transfer the BTC that I bought. Sadly, after 30 minutes, there was no response at all. I was so afraid at that time. Where is my money going? Was it safe to trade here?
I was shacking to fear. After an hour, there was still no progress and feedback from the seller. Then suddenly, I received a notifications that the seller actually rejected my buying. Ohh I see. Then I know why it was not transfered to me. It is because the rejections from the seller. I was so sad at the moment. Not my luck for the first attempt. I slowly accept the fate.
After that, the other worries bloomed me again. How to get my money back? Where was the money? Was it secure and could I get those money back? It is maybe a small amount for all the big traders, but for me as a newbie, it is a very big amount. Almost one hundred and half.
Hence, I try to be cool in front of my leader and family. Pretend that I was really cool but deep inside my heart, only God know it. I am worry again.
Please don't hesitate your time by waiting too long to report to Remitano anytime you notice something isnt right. Take actions immediately! I messaged and asked for help from the Remitano Bot. Thank God! It was super fast, super easy to understand and very helpful. The Remitano Bot ask me to follow step by step for the refund process. I had to send all the screenshots related to the transactions t. I followed step by step and gave all the proofs of money transactions.
Finally, after about 24 hours, I received back my money through Remitano Wallet. I'm so happy. It is worth to try. I learnt new things and new lessons by experience. I transfer the money to my personal bank because i need to use the money. Somehow, I have learnt and I am confident with this trusted exchanger. I am looking forward to share this with everyone for guidance.
Ask for help if you don't know. Screenshot and download all the transaction proofs for future reference. Thank you for letting me sharing my first moment using Remitano. I'm looking forward to use and get benifit from this exhanger later. Create your Remitano moment here.
